Effective Date: 13 October 2024

Welcome to Anita’s Kitchen! These Terms and Conditions outline the rules, responsibilities, and limitations associated with using our website and purchasing products from our online store. By accessing or using our site, you agree to comply with these terms.

Introduction
Anita’s Kitchen (“we,” “us,” or “our”) operates the website https://anitaskitchen.co.za. By using our site or purchasing products, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our website.

Products and Services
We offer high-quality jams, preserves, and related products through our online store. All product descriptions, pricing, and availability are subject to change without notice. While we strive to provide accurate information, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, or error-free.

Shipping and Delivery
Orders will be shipped to the address provided during the checkout process. We aim to process and ship orders within 1-3 business days. Estimated delivery times may vary based on your location and the shipping method selected at checkout. Shipping fees will be calculated at checkout. Please note that we do not ship to certain regions, which will be specified on our website.

Returns, Refunds, and Exchanges
As outlined in our Refunds and Returns Policy, we cannot accept returns of jam, preserves, or any food products. For damaged or defective items, please contact us within 7 days of receiving your order. All returns and exchanges will be processed according to the guidelines set forth in our policy.

User Responsibilities
When creating an account or submitting orders, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must comply with all applicable laws and regulations when using our website.

Limitation of Liability
To the fullest extent permitted by law, Anita’s Kitchen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or products. Our total liability shall not exceed the amount paid for the product in question.

Dispute Resolution
Any disputes arising out of or relating to these Terms and Conditions shall be resolved in accordance with the Consumer Protection Act 68 of 2008. We encourage you to first attempt to resolve disputes amicably. If a resolution cannot be reached, the dispute may be escalated to the appropriate legal channels.

Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa, specifically the Consumer Protection Act 68 of 2008. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Strand, Western Cape.

Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect upon posting on this page. Your continued use of the website after any modifications will constitute your acceptance of the revised terms.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:

Anita’s Kitchen
hello@anitaskitchen.co.za
53 Lourens River Road
Strand
7140
+27 62 150 1103